Frequently Asked Questions

Got Questions? We've Got Answers!
Benefits of Digital Menu

1. Contactless ordering: Reduce physical contact and minimize the risk of COVID-19 transmission.
2. Easy menu updates: Update menus in real-time without printing new menus.
3. Increased efficiency: Streamline ordering and reduce wait times.
4. Cost-effective: Eliminate printing costs and reduce waste.
5. Enhanced customer experience: Provide customers with a seamless and interactive dining experience.

 

Ways to Use QR Code Menus

1. Tabletop QR codes: Place QR codes on tables for customers to scan and access menus.
2. Menu boards: Display QR codes on menu boards for customers to scan.
3. Printed menus: Include QR codes on printed menus for customers to access digital menus.
4. Digital signage: Display QR codes on digital signage for customers to scan.
5. Social media: Share QR codes on social media platforms for customers to access menus.

 

Features to Consider

1. Menu customization: Allow  to customize menu items.
2. Payment integration: Integrate payment options for customers to pay online.

What is Gold Plan

- No Hidden Costs: Transparent pricing, no surprises.
- Unlimited Food Orders: No restrictions, no extra fees.
- Easy Setup: Get started quickly and effortlessly.
- Full Menu Control: Edit your menu and prices in real-time.
- Your Own Branding: Maintain your unique identity.
- Custom URL: Have your own dedicated web address.
- Flexible Ordering: Online, offline, or via table QR code.
- Fast Loading: Ensure a seamless customer experience.
- No Contract: Cancel anytime, no penalties.
- Competitive Pricing: Cheaper than other platforms.
- Delivery Control: Set your own delivery charges and system.

Pay Only for What You Need:

- Pay only to the payment processor for transactions.
- Annual subscription to our platform.

Secure and Convenient Online Payments

We've streamlined our online payment process to ensure seamless transactions. Here's how it works:

- Payments are processed directly through your preferred payment processor.
- You maintain full control over your funds and can withdraw them to your bank account at any time.
- We'll assist you in setting up the payment process without any obligation.
- We don't charge any commission on orders. You simply pay a subscription fee to use our platform.

Key Benefits:

- Secure and reliable payment processing
- Full control over your funds
- No commission on orders
- Flexible subscription plans
- Dedicated support for setup and assistance

Your Customized URL and QR Code

We provide you with a unique and professional online presence:

- Your customized URL: indianmenu.com.au/restaurant_name
- Your own branded QR code, generated specifically for your restaurant

You're in Control

Enjoy full control over your QR code, allowing you to:

- Customize the design to match your brand
- Update menu items and pricing in real-time
- Track customer orders and analytics

Maintain Your Brand Identity

Our platform ensures your restaurant's brand shines through:

- Customized URL and QR code with your restaurant's name
- Consistent branding across all online platforms

Let us help you establish a strong online presence and grow your restaurant's business!

Create Your Online Menu in Minutes

Easily set up your online food business with our intuitive platform. Enjoy full control over your menu, branding, and delivery options.

Customize Your Menu

- Set your own menu items with descriptions
- Upload high-quality food photos
- Change prices anytime to suit your business needs

Branding and Design

- Use your own branding, logo, and colors
- Customize the look and feel of your online menu

Delivery Options

- Set delivery areas and zones
- Choose from various delivery options (e.g., pickup, delivery, curbside)
- Set delivery charges and fees

Payment and Payouts

- Integrate with popular payment processors
- Withdraw your money anytime from the payment processor

Take Control of Your Online Food Business

- Manage your menu, orders, and delivery options in one place
- Analyze sales and customer data to optimize your business
- Provide excellent customer service with our intuitive platform

Sign up now and start creating your online menu today!

Risk-Free Guarantee

We're confident you'll love our platform, but if you're not satisfied, we've got you covered.

90-Day Money-Back Guarantee

If you cancel your subscription within 90 days, we'll provide a full refund, no questions asked.

System Uptime Guarantee

In the unlikely event our system goes down, we'll refund your subscription payment in full.

Food Delivery
  • Delivery is the responsibility of the restaurant.
  • Restaurants may have their own delivery policies, fees, and areas of delivery.
  • We do not provide delivery services and are not responsible for any delivery issues.
Order & Payment

Restaurant is responsible for

  • Processing payments and handling refunds and cancellations. We are not liable for any losses or damages arising from the payment process.
  • Fulfill all online orders in a timely and professional manner. You are solely responsible for preparing and delivering orders.
How to set up online order payment

Online Payment Processing

To accept online orders, you will need to have a Stripe account. To activate your Stripe account, please follow these steps:

1. Go to stripe.com and sign up for an account.
2. Verify your business details to activate your account.
3. Once activated, obtain your API keys from your Stripe account.

If you're unsure about how to complete these steps, please don't hesitate to contact us. Our team will be happy to assist you in integrating your Stripe account with our website.

Payment Processing Fees

Stripe charges fees only for online card transactions. Please note that these fees apply solely to online payments made through our platform.

Please note that Stripe charges its own platform fees for payment processing, which vary depending on the type of card used. For more information on Stripe's payment processing fees, please visit https://stripe.com

Our Fee Structure

We do not charge or collect any fees from your online orders. All payments will be processed through your Stripe account, and the funds will be transferred directly to your account.

- Online card transactions: Stripe's standard processing fees apply (visit https://stripe.com for details)
- Table orders: No fees apply
- Counter payments: No fees apply
- Cash on delivery: No fees apply

We do not charge any additional fees for online orders. All payments processed through Stripe will be subject to their standard processing fees.

 

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